Case Study: Real-Time Monitoring & Reporting Platform (RapidPro + ODK)
The Challenge UNICEF India was using multiple data collection platforms across its field offices, with RapidPro handling SMS and IVR-based surveys and ODK managing mobile form-based data collection. The key challenges included: Fragmented Data Ecosystem: Data from RapidPro and ODK resided in separate systems, making it impossible to get a unified view of programme monitoring…