The Challenge Building on the successful deployment of the HBNC monitoring system in 2018, UNICEF Ranchi identified the need for significant enhancements to the SahiyaSangi Portal — the primary digital platform supporting Jharkhand’s community health worker (Sahiya/ASHA) programme. Two major new requirements emerged that demanded sophisticated system enhancements: Sahiya Assessment Digitization: Sahiya Assessment — a…
The Challenge UNICEF India’s IEC eWarehouse (www.unicefiec.org), initiated in 2006, served as the organization’s strategic platform for storage, sharing, and dissemination of IEC (Information, Education, Communication) materials. After years of operation, several needs had emerged: Maintenance Requirements: The website and mobile site required ongoing backend maintenance including daily link validation, site administration, uptime monitoring, and…
The Challenge UNICEF India is committed to engaging children and youth as key actors in their own development and aims to reinforce real-time information, two-way communication, and citizen engagement initiatives using mobile technology. To support this mission, UNICEF India had deployed RapidPro (rapidpro.io) in support of selected flagship initiatives, including U-Report, Real Time Monitoring (RTM)…
The Challenge India achieved significant progress under the Swachh Bharat Mission Phase 1 (2014-2019) in increasing access to toilet facilities. However, safe management of faecal sludge generated in toilets remained a critical issue, especially given that only 40% of urban India is connected to sewer networks, with approximately 60% of toilets relying on on-site sanitation…
The Challenge India had made considerable gains in ensuring children’s access to education through the government’s Sarva Shiksha Abhiyan, Samagra Shiksha programme, and the Right of Children to Free and Compulsory Education (RTE) Act. However, an estimated 6 million children were still out of school as of 2014, with 75% concentrated in six states: Uttar…
The Challenge UNICEF India had been using a Performance Rating and Review System built on a 3-point rating scale. Following updates to UNICEF’s global HR policies and best practices in performance management, the organization needed to upgrade the system to a more granular 5-point rating scale. The key challenges included: Rating Scale Migration: Transitioning from…
The Challenge Bihar has one of the highest populations of out-of-school children in India, with significant numbers concentrated in rural and hard-to-reach habitations. The existing paper-based tracking mechanisms were ineffective at scale, making it nearly impossible to: Map and identify out-of-school children across 28,000+ habitations in real time Track the reintegration journey of each child…
The Challenge Conducting a competency assessment for 120,000 teachers across a geographically diverse state like Jharkhand presented formidable challenges: Massive Scale: Simultaneously administering tests to 120,000 teachers across 24 districts, many in remote and tribal areas with limited infrastructure Multiple Test Versions: Managing 63 distinct test versions across 7 subject areas (Hindi, English, Mathematics, Science,…
The Challenge Jharkhand’s WIFS programme covers hundreds of blocks across the state, with data flowing from schools and Anganwadi centers through blocks to the district and state level. The key challenges included: Paper-based Reporting: Block-level data on WIFS implementation was being collected through paper registers, leading to delays in data aggregation and significant reporting gaps…
The Challenge Following the initial development of the WIFS-MIS, the Government of Jharkhand needed a comprehensive operationalization effort to transform the system from a functional prototype into a fully adopted, statewide monitoring platform. The challenges included: Statewide Adoption: Ensuring consistent usage across all 259 blocks in 24 districts, each with varying levels of technical readiness…
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