AI Agent Human Handoff in 2026: 7 Battle-Tested Patterns That Cut Escalation Failures 70%
An AI agent human handoff failure rarely shows up in the dashboard. It shows up six weeks later, in a churn cohort, in a Trustpilot review, in the legal team’s inbox. The automation worked. The handoff to the human did not. And by the time anyone notices, the customer has already left. We have spent…