The Challenge

CARE India, part of the CARE International Confederation working in over 100 countries, was implementing large-scale livelihood projects across three Indian states — Punjab, Gujarat, and Madhya Pradesh. These projects involved extensive household surveying, beneficiary tracking, and intervention monitoring across thousands of villages, requiring a robust digital infrastructure to manage the complexity.

The core challenges included:

• Massive data collection scale: Approximately 50,000 households needed to be screened and baselined (one-time), with 50,000+ implementation forms collected monthly across three states
• No offline-capable mobile solution existed for Community Resource Persons (CRPs) and Village Coordinators working in areas with limited or no internet connectivity
• Multi-language requirements: Data collection had to support Punjabi, Hindi, and Gujarati to serve diverse field teams
• No GIS integration for geo-tagging infrastructure locations, households, and project key locations on interactive maps
• Five distinct user levels — from Admin to Village Coordinators — needed differentiated web and mobile access to forms, dashboards, and reports
• No real-time monitoring dashboards existed to track progress on key livelihood indicators across states, districts, and blocks
• Complex reporting needs including custom reports with calculation summaries, GIS-based map views, and exports in PDF, Excel, CSV, and image formats
• Enterprise-grade security requirements including Azure AD Single Sign-On, data encryption, SQL injection prevention, and comprehensive audit trails

Velocity’s Solution

Scope of Work

Velocity delivered an end-to-end solution comprising a web-based MIS platform, an Android mobile application with offline capability, and GIS-integrated dashboards — all designed with microservice architecture for future scalability and cross-browser compatibility.

Key Features & Deliverables

• Mobile Application (Android & iOS)
• Offline data entry capability with auto-sync when connectivity is restored
• Geo-tagging feature for mapping locations of infrastructure, households, and project sites
• Multi-media capture (photos, videos, audio, documents) with location tagging
• Bi-lingual interface supporting Punjabi, Hindi, and Gujarati
• Bulk upload of data using CSV formats

• Web-Based MIS Platform
• Graphical User Interface for viewing, saving, downloading, scheduling, and updating parameters
• Dynamic business parameter management (add/modify/delete) without programming
• Custom report builder with field selection and calculation summaries
• 360-degree search functionality across all record fields
• Data archiving with timestamps for all additions, modifications, and deletions

• GIS-Based Mapping & Visualization
• Boundary marking of project areas on interactive maps
• Project location tagging with event creation capabilities
• Real-time geolocation maps
• Location-based analytics of project KPIs
• Before/after project output measurement based on date or location
• Infrastructure mapping (roads, buildings, toilets, solar sites, etc.)

• Advanced Reporting & Analytics
• Online reports in defined formats with time-frequency scheduling
• Chart and graphical format reports with advanced visualization tools
• Export capabilities: PDF, Excel, CSV, Image, and MS Word formats
• Performance period-specific reporting per user role requirements

• Survey Forms Engine
• Configurable surveys for specified stakeholders
• Multi-level approval mechanism for data additions, changes, and deletions
• Complete revision tracking with timestamp details at all levels

• Access Management & Security
• Five-level user hierarchy: Admin, Economic Development Unit, Regional Hub, Project Team, Village Coordinator/CRP
• Azure AD Single Sign-On integration
• Role-based view/modify/delete access controls
• SQL injection and HTML injection prevention

• Data encryption for storage and retrieval

• Alerts & Notifications

• SMS and email alert generation

• Configurable notification rules for various system events

  
  

• Cloud Deployment & Maintenance

• Cloud hosting with high availability and redundant backup setup
• Cross-browser compatibility (Firefox, Chrome, Safari, Opera, IE)
• 9-month post-deployment maintenance including stress testing
• Microservice architecture for future scalability

Technology Stack

• Microservice architecture for web platform
• Android native application development
• GIS mapping and geolocation services
• Azure AD for Single Sign-On
• Cloud hosting infrastructure (Indian data centers)
• SMS and email gateway integration
• SSL/TLS encrypted communication
• RESTful API architecture

Implementation Approach

Velocity adopted an Agile methodology with phased delivery:

Phase 1 – Requirements & Architecture (Weeks 1-2)
– Stakeholder consultations with CARE India’s Economic Development Unit, Regional Hubs, and field teams
– Finalization of form structures, dashboard indicators, user roles, and data flow architecture
– System design document and workflow diagram approval

Phase 2 – Core Development (Weeks 3-8)
– Parallel development of web MIS and Android mobile application
– GIS integration and map-based visualization development
– Survey form engine and report builder implementation
– Azure AD SSO integration and security hardening

Phase 3 – Testing & Integration (Weeks 9-10)
– Unit testing, integration testing, and security testing
– User Acceptance Testing with CARE India field staff
– Performance and stress testing for pan-India scale operations
– Cross-browser and cross-device compatibility testing

Phase 4 – Deployment & Training (Weeks 11-12)
– Cloud deployment with high availability configuration
– Administrator access handover and staff training sessions
– User manual development and system documentation
– Go-live support and initial data migration

Phase 5 – Maintenance & Support (9 months)
– Ongoing technical support and troubleshooting
– Regular patches, upgrades, and security updates
– Performance monitoring and optimization

Key Outcomes & Impact

• 50,000+ Households Digitized: Enabled systematic screening, baselining, and monthly tracking of approximately 50,000 households across three states
• Offline-First Field Operations: CRPs and Village Coordinators could collect data in areas with zero connectivity, with automatic synchronization when online
• Real-Time Program Visibility: Dynamic dashboards provided CARE India leadership with instant visibility into key livelihood indicators across all project geographies
• Multi-Language Accessibility: Bi-lingual support in Punjabi, Hindi, and Gujarati ensured comfortable adoption by grassroot-level field staff
• GIS-Powered Decision Making: Geo-tagged data and map-based analytics enabled location-specific program strategies and resource allocation
• Enterprise Security Compliance: Azure AD SSO, data encryption, and comprehensive audit trails met CARE India’s stringent data security requirements
• Scalable Architecture: Microservice-based design allowed the platform to be adapted for other CARE India projects across different geographies

Why Velocity

• Full-stack development capability covering web platform, mobile application, GIS integration, and cloud infrastructure under a single contract
• Proven expertise in offline-capable mobile applications critical for data collection in rural areas with limited connectivity
• Multi-language development experience enabling bi-lingual interfaces in regional Indian languages
• Strong security and compliance capabilities including Azure AD integration and enterprise-grade data protection
• Experience with international development organizations and understanding of complex program monitoring requirements in the livelihood sector
• Microservice architecture expertise ensuring the solution could scale and adapt to CARE India’s evolving needs across its pan-India operations