--- title: UNDP India - CSR Matchmaking Web Platform for Government of Tamil Nadu url: https://www.velsof.com/case-studies/undp-india-csr-matchmaking-web-platform-for-government-of-tamil-nadu/ date: 2026-05-31 type: case_study author: Velocity Software Solutions client: "United Nations Development Programme (UNDP) India in partnership with State Planning Commission, Government of Tamil Nadu" industry: Corporate Social Responsibility / Governance / Sustainable Development Goals / GovTech location: "Tamil Nadu, India (State-wide coverage across all districts and Gram Panchayats)" categories: Case Studies tags: Cybersecurity, Dashboard, Education, Healthcare, Monitoring, Training, UNDP, Web Application Development --- ## The Challenge India introduced Corporate Social Responsibility (CSR) as an amendment to The Company Act 2013, mandating companies meeting specified financial thresholds to spend 2% of their net profits on CSR programs. Since its inception, Tamil Nadu has received approximately INR 7,000 crores through CSR initiatives. However, significant challenges persisted in effectively channeling these resources: - **CSR-Government Disconnect**: Companies with resources and intent to create positive change were unable to identify the right implementation partners across different geographies and sub-sectors (environment, healthcare, education, etc.) - **No Matchmaking Mechanism**: There was no systematic platform to connect CSR funding agencies with government departments and institutions seeking support for development projects - **Fragmented Data**: CSR spending data, project details, and impact metrics were scattered across multiple agencies without a unified platform for visibility - **SDG Alignment Gap**: CSR investments were not systematically mapped to Sustainable Development Goals (SDGs), limiting strategic impact measurement - **Focus Block Program Disconnection**: The Government of Tamil Nadu’s Focus Block Development Programme (FBDP) — designed to address economic disparities — lacked digital integration with CSR resources for targeted investment in underdeveloped areas - **No Progress Monitoring**: Lack of a unified platform to track project milestones, fund utilization, and outcomes across all CSR projects - **Limited Transparency**: No public-facing dashboard for citizens and stakeholders to view CSR activities and their impact across the state - **Individual Philanthropy Gap**: No mechanism for individual philanthropic contributions alongside corporate CSR The Government of Tamil Nadu, through the State Planning Commission in partnership with UNDP’s SDGCC (SDG Coordination Centre) Project, envisioned a comprehensive CSR Matchmaking Web Platform to bridge these gaps. UNDP had previously developed a similar platform — Akanksha — for the Government of Karnataka, which had successfully onboarded 15,500+ government officers, 579 NGOs, and 250+ corporates since its 2021 launch. ## Velocity’s Solution ### Scope of Work Velocity Software Solutions was engaged to design, develop, and maintain a comprehensive IT-enabled CSR Matchmaking Web Platform for the Government of Tamil Nadu. The platform connects government departments, CSR funding agencies, and implementing organizations, with AI-powered matchmaking, GIS mapping, predictive analytics, and SDG alignment tracking. ### Key Features & Deliverables #### Core Platform Modules **Homepage & Public Interface** – Dynamic animated sliders and static web links with consolidated summary dashboard – Short video feature showcasing CSR in Tamil Nadu – AI-powered chat widget for user assistance – Quotes from state-level personalities (Chief Minister, Deputy Chief Minister) – Partner database with repository of companies, their projects, and profiles – About Us section (Overview, Vision, Mission, Objectives, Functions, Team, Notifications) – Information Desk with user guides, related documents, reports, and department focal points – Project details shelf with district-wise and block-wise categorization and visualization – “Adopt a Block/Village” feature highlighting FBDP areas – Vibrant dashboard with interactive visualization: CSR status, success stories, district profiles with map visualization – Content sections: Success/Impact Stories, CSR Awards, Events, Media, Photo Gallery, Video Gallery, Blog, Reports  **Login & Registration Module** – Multi-stakeholder login system for Corporate CSR donors, Government Departments, and Administrators – Self-service registration for new users (both donors and government departments) – Role-based access control with stakeholder-specific privileges **User Roles & Functions** 1. **Government/Departments**: 2. Identify key areas for CSR funding 3. Prepare boutique projects/pilots with clear inputs, outputs, and outcomes 4. Create, upload, and manage projects 5. Approve/reject projects uploaded by respective departments 6. Monitor project progress 7. Generate progress and outcome reports 8. **CSR Funding Agencies**: 9. Register and manage organizational profiles 10. Indicate preferred areas for CSR funding 11. Allocate budgets and define demographics 12. Show interest in existing projects or create new projects to fund 13. Manage progress of their CSR projects 14. Track expenditure against milestones 15. Generate progress reports 16. **SDGCC (Super Admin)**: 17. Manage the entire CSR matchmaking platform 18. Create and manage users and roles 19. Edit projects and map SDGs/indicators to projects 20. Monitor progress across all projects 21. Execute matchmaking of projects with departments 22. Generate consolidated progress reports #### AI-Powered Matchmaking - [Artificial intelligence](https://www.velsof.com/trogo-ai/) and machine learning algorithms for matching CSR corporates with departmental priorities - Automated suggestion of optimal project-funder matches based on sector preferences, geography, and budget alignment - Evolving matchmaking intelligence that improves over time with data accumulation  #### GIS Mapping & Visualization - Geographic visualization of all CSR projects across Tamil Nadu - Integration with Focus Block Development Programme indicators for targeted investment - Aspirational Districts Programme mapping - SDG indicator mapping at district and block levels - District profiles with interactive map visualization #### Data Analytics & Predictive Analysis - Data modelling, extraction, analytics, and visualization with time period selection - Predictive analysis of trends (fund utilization vs. sector, etc.) based on 3-6 months of data collection - Data discovery, analysis, visualization, and reporting capabilities - Visualization of state finance and department budgets with SDG mapping  #### Individual Philanthropy Support - Platform for individual philanthropic contributions alongside corporate CSR - Integration modeled on Namma School Foundation (NSF) approach #### Historical Data & Reporting - Ability for companies to enter historical CSR spending data for Tamil Nadu (last 5 years) - Sector-wise spending analysis - Budget indicator tracking - Duration and location-based filtering - SDG mapping to all projects #### Integration & Links - APIs for integration with external portals and platforms - Static links to National CSR Data Portal (MCA), NGO Darpan (NITI Aayog), SDG portals, and other government platforms - Source code reference from UNDP’s Akanksha platform (Karnataka) available for customization #### Security & Compliance - OWASP Top 10 vulnerability remediation - Security audit from NIC/Tamil Nadu e-Governance Agency empanelled agency - Deployment support on state Government data centre - Load testing for large user base and transaction volumes - Scalable architecture for future growth #### Documentation & Training - System Requirement Specification (SRS) - Design Documents - Database architecture documentation - System Manual (updated for each application version) - User Manual (updated for each application version) - Security audit report - Application installation guide with infrastructure recommendations - Working copy of source code with all dependencies - Training for Government and UNDP team in platform use and administration ### Technology Stack - Open source platform with limited external dependencies - Responsive mobile-friendly [web application](https://www.velsof.com/web-development/) - AI/ML engine for matchmaking algorithms - GIS mapping and spatial visualization - Data analytics and predictive modeling - RESTful API architecture for external integrations - Cloud/server infrastructure (state Government data centre compatible) - Database system optimized for CSR financial and project data - Content management capabilities  ## Implementation Approach Velocity followed a **phased, milestone-driven** delivery approach: 1. **Inception Phase** (15 days) 2. Inception report with detailed timelines and implementation plan 3. System study and architecture design 4. Review of existing CSR platforms (Odisha, Karnataka/Akanksha, Haryana, AP, Telangana, MP, West Bengal, Gujarat, CSR Exchange) 5. Stakeholder consultations with SDGCC, State Planning Commission, and UNDP 6. **Phase I – Beta Version** (30 days) 7. Beta version of web portal with core modules 8. Dashboard with initial data visualization 9. User roles and registration functionality 10. UX testing and feedback collection 11. **Phase II – Live Version** (60 days) 12. Fully functional mobile-friendly web portal 13. Complete dashboard with all analytics and visualization 14. AI-powered matchmaking engine 15. GIS mapping integration 16. Complete documentation package (SRS, User Manuals, Technical Stack, Installation Guide, Source Code) 17. **Post-Delivery Operations** (12 months) 18. Customizations based on operational feedback 19. Bug fixing and performance optimization 20. Security updates and monitoring 21. Updated documentation for any changes 22. Training support for new users and administrators **Governance**: Service provider works under direct supervision of CDGS/CDGS incharge, SDGCC Tamil Nadu, UNDP **Team Requirements**: – Team Leader: 7+ years web development and project management – Product/Project Management Expert: 3-5 years experience – [Software Development](https://www.velsof.com/software-development/) Expert: 3-5 years experience – Web Platform Maintenance Specialist: 3+ years experience – Local Chennai-based team member for tech support ## Key Outcomes & Impact - **CSR-Government Bridge Established**: Created a seamless digital platform connecting corporate CSR resources with government development priorities across all districts and blocks of Tamil Nadu - **SDG-Aligned Investments**: Systematic mapping of CSR projects to SDGs enabled strategic, impact-measured resource allocation - **AI-Powered Efficiency**: Intelligent matchmaking algorithms reduced the time and effort for corporates to find aligned government projects, and for departments to attract suitable funding - **FBDP Integration**: Direct linkage with the Focus Block Development Programme ensured CSR resources were directed toward the most underdeveloped areas - **Transparent Governance**: Public-facing dashboards and progress tracking created unprecedented transparency in CSR fund utilization across the state - **Data-Driven Strategy**: Predictive analytics on fund utilization trends enabled the State Planning Commission to develop evidence-based CSR engagement strategies - **Scalable Model**: Building on the success of Karnataka’s Akanksha platform, the Tamil Nadu CSR platform established a replicable model for other Indian states ## Why Velocity Velocity Software Solutions was selected through a competitive evaluation (70% technical, 30% financial) for this flagship government platform due to: – **Government Platform Expertise**: Extensive experience developing large-scale government web platforms for multiple Indian states – **UNDP Partnership Track Record**: Established relationship with UNDP as a trusted IT services provider, including experience with similar CSR platform development – **AI/ML Integration Capability**: Technical proficiency in implementing AI-powered matchmaking and predictive analytics within government platforms – **GIS & Data Visualization Strength**: Demonstrated competency in GIS mapping, interactive dashboards, and data analytics for government decision-making – **Security & Compliance Standards**: ISO 9001:2015, ISO 27001:2013, and ISO 14001:2015 certifications, with experience in NIC security audits – **Scalable Architecture Design**: Proven ability to design platforms that handle growing user bases and functionalities without complete overhauls – **Local Presence Commitment**: Availability of a Chennai-based team member for on-ground technical support, with knowledge of local language – **Open Source & Sustainability Focus**: Commitment to open source platforms with limited external dependencies, ensuring long-term government ownership and sustainability – **NASSCOM Membership & MSME Status**: Professional credibility through industry association membership and government-recognized MSME status ### Related Services [AI & Automation](/ai-automation/)