--- title: "SAMRIDH Impact Solutions - Website Redesign & Technical Stewardship" url: https://www.velsof.com/case-studies/samridh-impact-solutions-website-redesign-technical-stewardship/ date: 2026-02-23 type: case_study author: Velocity Software Solutions client: "SAMRIDH Impact Solutions Pvt. Ltd. (SISPL), a strategic initiative of IPE Global Ltd." industry: Impact Investment / Healthcare Innovation / Climate Resilience / Digital Inclusion location: "New Delhi, India" categories: Case Studies tags: Dashboard, Healthcare, IPE Global, logistics, SEO, Training, Web Application Development --- ## The Challenge SAMRIDH Impact Solutions (SISPL), originally launched to address critical gaps in India’s healthcare landscape, had undergone a significant strategic evolution. The organization expanded its mandate beyond healthcare to encompass climate resilience, livelihoods, agri-tech, digital inclusion, and other thematic areas. SISPL now supported high-impact enterprises across India through a comprehensive ecosystem combining blended finance, technical assistance, and market access. The existing website no longer reflected this expanded vision and required: - **Strategic Redesign**: Priority sections needed reimagining to align with the updated brand, vision, and multi-sector scope - **Portfolio Showcase**: A sophisticated, filterable module to display supported entities across multiple categories, stages, and tags - **Standardized Templates**: Consistent design templates for impact stories, case studies, and startup profiles - **Dedicated Microsite**: A standalone landing page within the SISPL website for the SAMRIDH Healthcare Blended Finance Facility - **Full Technical Stewardship**: Comprehensive hosting, security, performance optimization, and disaster recovery management - **Vendor Transition**: Seamless handover from the current IT vendor without data loss - **CMS Independence**: Training and documentation enabling SISPL staff to manage day-to-day content updates ## Velocity’s Solution ### Scope of Work Velocity provided end-to-end website redesign, maintenance, and technical stewardship under a 12-month retainer engagement covering six key work categories. ### Key Features & Deliverables **A. Website Redesign & Content Management** – Reimagined and redesigned selected sections aligning with updated SISPL brand, vision, and expanded service areas – Visual enhancement including UI/UX updates, layout improvements, iconography, and imagery refresh – Designed and implemented a filterable Supported Entities Portfolio Module with multiple filter dimensions (category, stage, tags) – Created standardized templates for impact stories, case studies, and startup profiles – Developed a standalone landing page/microsite for the SAMRIDH Healthcare Blended Finance Facility – Complete mobile responsiveness and multi-browser compatibility (Chrome, Firefox, Safari, Edge) – Content upload management for text, images, multimedia, and downloadable resources **B. Technical Maintenance & Optimization** – Full-stack technical management including hosting, uptime, SSL, server health, and CDN – DNS configuration and SSL renewal management – Greater than 99% uptime guarantee – Page speed and load time optimization – Daily/weekly backup protocols with rollback capabilities – Maximum 2-4 hour recovery timeline post-crash – Quarterly website health reports and enhancement plans – Monthly traffic and engagement analytics reports – Access control and permission levels for SISPL-admin CMS users **C. Functionalities & Integrations** – Form integrations: Apply for Funding, Contact Us, Email Subscription – Multimedia support: YouTube/Vimeo embeds, PDF viewers – Google Analytics, SEO tools, and third-party plugin integration **D. CMS Training & Handover** – CMS user manual in PDF and short video format – CMS and content management training for SISPL admin/editor team – Detailed change log for all website modifications **E. Project Management & Communication** – Dedicated Project Manager as single point of contact – Live issue tracker (Jira/Trello) with weekly status updates – SLA-based turnaround: Minor bugs within 3 or fewer business days; urgent content updates within 24 hours **F. Transition & Handover Support** – Liaison with outgoing IT vendor for seamless digital asset handover – Inventory and handover of all website credentials, source files, and codebase – Identification and flagging of critical gaps in the existing system – Coordination with hosting provider for any required migration ### Technology Stack - **Frontend**: Modern HTML5, CSS3, JavaScript with [responsive design](https://www.velsof.com/web-development/) frameworks - **Backend**: CMS with role-based access control and permission management - **Hosting**: Enterprise-grade hosting with CDN, SSL, and DNS management - **Security**: SSL certificates, access controls, regular security audits - **Analytics**: Google Analytics with custom reporting dashboards - **SEO**: Comprehensive search engine optimization toolkit - **Project Management**: Jira/Trello for issue tracking and status reporting - **Backup**: Daily/weekly automated backup with rollback capabilities ## Implementation Approach The engagement followed a structured milestone-driven approach: | Milestone | Target Timeline | | --- | --- | | Contract award & kick-off | T0 | | Knowledge transfer & hosting migration | T0 + 2 weeks | | UX/UI prototypes approved | T0 + 6 weeks | | Priority pages go-live | T0 + 12 weeks | | Full site optimization & handover | T0 + 16 weeks | | Ongoing maintenance & SLA reporting | T0 to T0 + 12 months | **Phase 1 – Transition (Weeks 1-2)**: Vendor handover coordination, asset inventory, hosting migration, and system familiarization **Phase 2 – Design (Weeks 2-6)**: UX/UI prototype development, brand alignment review, portfolio module design, and template creation **Phase 3 – Development (Weeks 6-12)**: Priority page redesign, portfolio module implementation, microsite development, and CMS configuration **Phase 4 – Optimization (Weeks 12-16)**: Full site optimization, performance tuning, security hardening, and comprehensive testing **Phase 5 – Ongoing Operations (Months 4-12)**: Continuous maintenance, content updates, monthly reporting, quarterly health assessments, and SLA management ## Key Outcomes & Impact - Successfully transitioned SISPL’s website from a healthcare-focused platform to a multi-sector impact investment portal reflecting the organization’s expanded mandate - Delivered a sophisticated filterable portfolio module enabling stakeholders to explore supported enterprises across categories, stages, and impact areas - Achieved greater than 99% uptime with enterprise-grade technical stewardship including SSL, CDN, and automated backup systems - Empowered SISPL’s internal team through comprehensive CMS training and documentation, reducing dependency on external technical support - Established a dedicated SAMRIDH Healthcare BFF microsite maintaining brand continuity while serving the distinct needs of the healthcare vertical - Implemented structured SLA-driven operations with measurable turnaround commitments and regular performance reporting ## Why Velocity - **Enterprise Web Stewardship**: Comprehensive capability spanning design, development, hosting, security, performance optimization, and disaster recovery under a single engagement - **Impact Sector Expertise**: Deep understanding of the communication and branding needs of impact investment platforms serving diverse stakeholder ecosystems - **Vendor Transition Management**: Proven methodology for seamless transitions from outgoing IT vendors, minimizing disruption and preventing data loss - **SLA-driven Operations**: Commitment to measurable, accountable service delivery with defined turnaround times and regular reporting - **Scalable Design Systems**: Expertise in creating standardized yet flexible design templates that scale efficiently across large content portfolios